We strive to provide an environment with integrity in medicine, humility in service, honesty in practice and respect to the needs of your pet and your individual circumstances.
Upon arrival you will be welcomed to Hope by one of our team members. We have separate lobbies for our feline friends (no dogs allowed) to the left as soon as you enter or forward to our dog lobby. We will greet you in either lobby and have you fill out our New Client Registration Form if you haven’t already. As you wait your pet will have the chance to acclimate to our facility with calming music, essential oils, and pheromones.
We will then proceed in a manner that is best for your pet and family. We may do the entire visit in the lobby, move to an exam room, or you may wish to leave your pet with us for care while you run errands. We spoil them with peanut butter and treats so feel free to bring them hungry! Depending on their stress level we may take breaks, or recommend multiple visits to earn their trust and make these visits as low stress and enjoyable as possible.
Call or request an appointment online! We will schedule a visit that will allow us enough time to get to know you and your pet. This helps us learn how to make their appointments as low stress and fear free as possible.